webchat123
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Live chat and a shared inbox for your website.

webchat123 puts a chat widget on your site and brings every conversation into one inbox for your team.

Request accessLog in
We set up your workspace and send your sign-in link.
Live chatA small widget that works on any website. Paste one line of code.Shared inboxAssign, reply to, and close conversations as a team.Visitor infoSee the page, location, and past chats of each visitor.AnalyticsTrack volume, first response time, and answer rate.
Live chat widget

A widget that looks like part of your site.

Pick a color, a position, and a greeting. Changes go live on your site as soon as you save.

Color
Position
Greeting

Hi, welcome to Northwind. How can we help?

Shared inbox and visitor info

Every conversation in one place, with the context to answer it.

Assign chats to a teammate, see who is typing, and check the page a visitor is on before you answer.

Analytics

See how quickly your team responds.

Conversation volume, first response time, and answer rate, by day and by hour.

Setup

Live on your site in minutes.

  1. 01
    Get your workspaceRequest access and we set up your account, then send your sign-in link.
  2. 02
    Add the widgetPaste one script tag before </body>. It works on any site that lets you add HTML.
  3. 03
    Invite your teamAdd agents from Settings → Team, and choose how new chats are assigned.
Works onHTMLWordPressShopifyWixWebflow
Paste before </body>
<script
  src="https://api.webchat123.com/widget.js"
  data-pk="pk_live_…"
  data-server="https://api.webchat123.com"
></script>

Your workspace gives you the real key under Settings → Domains & install.

Start talking to your visitors.

Tell us about your site and we’ll get your team set up.

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